Frequently Asked Questions
Q1: What kind of equipment do you mainly produce?
Hello! Our main production equipment includes: automatic image measuring instruments, manual image measuring instruments, large gantry image measuring instruments, one-key measuring instruments, automatic vision screening equipment, and non-standard vision detection equipment.
Q2: Do you accept custom service? Can I print my logo on the machine?
Yes, all of our products can be customized, including logo printing according to your requirements.
Q3: Why do you choose us?
- Over 10 years of expertise in product measurement with professional R&D and after-sales teams
- Strategic location in Dongguan City, a world-famous manufacturing hub
- 12-month after-sales service with 48-hour response time for simple issues
Q4: What is your delivery time? What about the packing?
Standard delivery time: 5 working days after receiving deposit or order confirmation. Customized machines: 10-20 working days. Professional packaging includes internal machine packaging film with external wooden box packaging and screw fixing to ensure safe arrival without damage.
Q5: Is on-site training available?
Yes, on-site training is available. Please contact us to confirm specific timing arrangements.
Q6: What are the payment terms?
Payment options: T/T, L/C, Western Union. Standard terms: T/T 30% deposit, 70% balance before delivery. We provide product and packaging photos before final payment. Also accept 100% L/C at sight.
Q7: Can we test samples before placing an order?
Of course, we provide free sample testing with comprehensive test reports. Contact our business manager for assistance.
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